Prosecutors open homicide case after cyber-attack on German hospital

Incident in Düsseldorf could be first death caused by a cyber-attack, says UK’s former head of cybersecurity German prosecutors have opened a homicide investigation into the case of a patient who died after a hospital in the city of Düsseldorf was unable to admit her because its systems had been knocked out by a cyber-attack. … Read more

Trump approves TikTok deal involving Oracle, ending international standoff

Donald Trump approved Oracle’s bid for the U.S. operations of TikTok “in concept,” a deal forced by the president’s orders last month declaring the popular video-sharing app a national security threat. “I have given the deal my blessing. If they get it done that’s great. If they don’t, that’s OK too, ” Trump told reporters … Read more

From support function to growth engine: The future of AI and customer service

When it comes to imagining the future, customer service often gets painted in a dystopian light. Take the 2002 sci-fi film Minority Report. Tom Cruise’s John Anderton walks into the Gap, an identity recognition system scans him, and a hologram asks about a recent purchase. There’s something unsettling in this vignette—an unsolicited non-human seems to … Read more

With Trump’s WeChat ban approaching, here are several alternatives

Our mission to help you navigate the new normal is fueled by subscribers. To enjoy unlimited access to our journalism, subscribe today. WeChat, China’s most popular app, faces an imminent ban in the U.S., leaving many of its users in a bind. The White House said Friday it would prohibit WeChat, owned by Beijing-based Tencent, from … Read more

Blockchain focused Cybersecurity Firm, Hacken, to Integrate Chainlink’s Oracles so Data Is Accessible to Decentralized Apps

Hacken will be integrating with Chainlink so that the platform’s security audit data for smart contracts, decentralized finance (DeFi) projects, and cryptocurrency exchanges can be accessed by decentralized applications (dApps). Hacken is a cybersecurity, auditing, and consulting firm with a special focus on blockchain security…. Read More The post Blockchain focused Cybersecurity Firm, Hacken, to … Read more

Why kids need special protection from AI’s influence

Algorithms can change the course of children’s lives. Kids are interacting with Alexas that can record their voice data and influence their speech and social development. They’re binging videos on TikTok and YouTube pushed to them by recommendation systems that end up shaping their worldviews. Algorithms are also increasingly used to determine what their education … Read more

What’s your biological age? A new app promises to reveal it—and help you slow the aging process

Feel young for your age? Think you have the mind of a 25-year-old, even though you’re pushing 45? Are you in better shape now than when you were in grad school? A new app promises to use cutting-edge science and technology to tell you if you’re right. Young.ai, an iPhone app created by Hong Kong–based … Read more